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PRIVACY POLICY

Waypoints Teaching LLC Privacy Policy

Effective Date: 12/16/2025

Waypoints Teaching LLC (“we,” “us,” or “our”) operates the website waypointsteaching.com (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, contact us, or use our services. Please read this policy carefully. By using the Website, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide — Name, email address, phone number, payment details (processed securely by third parties), and any other details you share when inquiring about services, booking sessions, or contacting us via forms, email, or phone.
  • Automatically Collected Information — IP address, browser type, device information, and usage data (e.g., pages visited) through cookies and similar technologies.
  • Payment Information — Processed securely by Stripe—we do not store full credit card details.
  • Communication Data — Voicemail messages via Grasshopper and email correspondence.

We do not collect sensitive personal information (e.g., health data) unless voluntarily provided in the context of our educational services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our tutoring and educational services.
  • Process payments and bookings.
  • Respond to inquiries and communicate with you (e.g., confirmations, updates).
  • Send promotional emails if you opt in (you can unsubscribe anytime).
  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We share information only as needed with:

  • Service Providers: Grasshopper (phone/voicemail), Stripe and PayPal (payments), and any future mailing list provider (e.g., for newsletters).
  • Legal Requirements: If required by law or to protect rights/safety.

We do not sell your personal information.

4. Cookies and Tracking

We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand usage. You can manage cookies via your browser settings.

5. Data Security

We implement reasonable security measures to protect your information, but no system is 100% secure.

6. Your Rights

You may request access, correction, deletion, or restriction of your data. Contact us at the details below. Colorado residents may have additional rights under the Colorado Privacy Act.

7. Children's Privacy and COPPA Compliance

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

In compliance with the Children’s Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under 13 (e.g., through a parent/guardian inquiry or school referral involving a younger reader), we will handle it as follows:

  • All inquiries, bookings, and communications should be initiated by a parent, guardian, or school representative.
  • We will not require or request personal information directly from children under 13.
  • If personal information about a child under 13 is provided (e.g., by a parent or school), it will only be used to provide the requested educational services and will not be used for marketing or shared beyond necessary service providers.
  • Parents or guardians have the right to review, request deletion, or refuse further collection/use of their child information. Contact us using the details below to exercise these rights.

If your child is under 13 and has provided information without parental involvement, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this policy and will notify you via the Website or email.

9. Contact Us

For questions: Waypoints Teaching LLC, Denver, CO 80207
Email: admin@waypointsteaching.com
Phone: (303) 887-2597
Thank you for trusting Waypoints Teaching!

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